Contact
Last updated: October 19, 2026
The fastest way to reach us is email: hello@getshipguard.com.
What to email us about
- Support and questions about scans, reports or the badge.
- Billing, cancellations and refunds — include the email you paid with and the domain. See the Refund Policy.
- Removing a report for a site you own, or opting out of scorecard emails.
- Privacy requests — access, correction or deletion. See the Privacy Policy.
- Security issues in ShipGuard itself — please describe the issue and how to reproduce it, and give us a reasonable chance to fix it before disclosure.
- Remediation partner listings — see Partners.
Company details
ShipGuard (getshipguard.com)
67 Forest St
Marlborough, MA 01752
United States
Legal & support email: hello@getshipguard.com